Effective Date: 9/9/2023

Thank you for choosing Cap-it Cover for your paint drop cloth needs. We take pride in the quality of our products, and we want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, please review our return and refund policy outlined below:

Returns

Eligibility

We accept returns for unused products up to 30 days from the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact our customer support team at [insert contact email] within 30 days of your purchase, and provide the following information:
    • Your order number
    • The reason for your return
    • A clear photograph of the product showing its condition and original packaging
  2. Our customer support team will guide you through the return process, including providing you with the return address.

Return Shipping

Please note that the customer is responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure your return is received.

Refunds

Once your returned item is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will be applied to your original method of payment. Please allow for a reasonable processing time for the refund to be reflected in your account.

Exchanges

If you receive a defective or damaged product, please contact our customer support team at [insert contact email] within 30 days of your purchase. We will provide instructions for the return process, and upon receipt of the defective item, we will send you a replacement at no additional cost.

Contact Us

If you have any questions or concerns regarding our return and refund policy, please do not hesitate to contact our customer support team at [insert contact email]. We are here to assist you and ensure that you have a positive experience with Cap-it Cover.

Cap-it Cover support@capitcover.com

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